Terms of Service

Welcome to the Randall Simmons table lamp sales and service system. We focus on providing lighting products with a sense of design and ambiance, allowing light to not only illuminate spaces but also enhance the quality of life.

Due to continued operating losses and excessive inventory pressure, the brand has initiated a clearance sale at a loss. All sales are being conducted in a clearance mode, with prices compressed to near cost or even at a loss.

In this context, please carefully read the following terms of service before purchasing.

📦 Shipping and Logistics Information

To ensure efficient order delivery, we implement a fixed logistics process:

Shipping Location: Shipped from our US warehouse

Order Processing Time: Processed on the same day (initially processed after order placement)

Transportation Time: Approximately 2 days (may vary slightly depending on regional logistics)

We are committed to maintaining a stable and efficient delivery experience during this clearance sale.

💳 Billing and Purchase Instructions (Important)

This sale is a special clearance event. All orders are:

✔ One-time Purchase

✔ No subscription, no auto-renewal, no hidden fees

✔ The price listed is the final payment amount (except for shipping or tax fees, which will be displayed separately).

Once the order is confirmed and payment is made, a one-time purchase contract is considered complete.

🔁 Return and Refund Policy

Despite the clearance sale, we still provide basic after-sales guarantees:

 Return Period: Returns can be requested within 30 days of receipt.

 Refund Processing Time: Refunds will be processed within 3 days of confirmation of return.

 Support Status: Returns can still be requested after opening (must maintain basic integrity).

 Return Application Method: Contact official customer service for return address and process instructions.

Please note: Returns must meet basic usage and packaging integrity requirements; otherwise, the processing result may be affected.

⚠️ Clearance Sale Notice

As this is a clearance sale at a loss, please note the following:

 All items are in limited stock and will be sold while supplies last.

 There may be differences in packaging or production batches in some batches.

 Clearance prices are not eligible for any additional discounts or combined offers.

 The brand reserves the right of final interpretation.

🌙 Service Philosophy

Randall Simmons firmly believes that lighting is not just a product, but also part of the mood of a space.

Even during this period of continuous losses and clearance sales, we remain committed to: Ensuring that every lamp, at the lowest possible price, continues to illuminate the spaces it deserves.